Returns service

📦 I. Return Policy

We provide standard return services to protect your basic shopping rights.

📌 Return Period:

Returns are accepted within 30 days of receiving the goods.

Return requests after 30 days will not be accepted.

⚙️ II. Return Conditions

To ensure a smooth return process, please meet the following conditions:

The goods are not severely damaged or intentionally damaged.

The product retains basic integrity (and is identifiable).

Provide order information or proof of purchase.

📤 III. Return Process

The return process is as follows:

Contact customer service to submit a return request.

Provide order information and a description of the problem.

After approval, return instructions will be provided.

Return the goods according to the instructions.

Complete warehousing and verification.

Return Address: Urb Vall Repos 214, Santa Cristina D’Aro, GI, 17246

💰 IV. Refund Policy

📢 Refund Policy:

Refunds will be processed after return confirmation.

Refund arrival time: Within 3 days.

✔ Refunds will be returned to the original payment account.

✔ The system will automatically update the status after processing.

⚠️ V. Situations Where Returns Are Not Supported

Returns may not be supported in the following situations:

Return period exceeds 30 days

Severely damaged goods due to human error

Goods not purchased from this store

📢 VI. Clearance Sale Special Notes

Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss.

All items are currently on clearance sale with limited inventory and prices have been optimized to the maximum extent. Therefore, the return policy still applies, but it is recommended to confirm your needs before placing an order.